Shipping & Delivery Policy

This is a demonstration store built for illustrative purposes; this page shows the kind of shipping policy a real Ontario cannabis retailer would publish, in line with provincial cannabis retail regulation.

Delivery Area

We deliver exclusively within Ontario. Cannabis retail is regulated on a province-by-province basis in Canada, so we're not able to ship orders to other provinces or territories, or internationally, regardless of shipping address entered at checkout.

Age Verification at Delivery

Someone 19 years of age or older must be present to accept delivery and must show valid government-issued photo ID matching the name on the order. If no one able to provide ID is available, the delivery will not be left and will be returned to us — we'll be in touch to arrange another attempt. We're not able to deliver to anyone who appears intoxicated.

Order Processing

Orders are held as pending manual processing until payment is confirmed through your chosen method (bank transfer or cryptocurrency — see checkout for details). Dispatch begins once payment is verified, which is typically same-day for orders confirmed before 3 PM, next business day otherwise.

Delivery Times

Most Ontario addresses receive their order within 1–3 business days of dispatch. These are estimates, not guarantees — weather, courier volume, and address verification can add time. You'll receive tracking information by email once your order ships.

Packaging

All cannabis products are shipped in plain, unmarked, child-resistant packaging that doesn't indicate the contents on the outside, in line with Health Canada packaging requirements. Nothing about the parcel identifies it as a cannabis delivery.

Delivery Issues

If your order hasn't arrived within the estimated window, or arrives damaged, contact us via our contact page with your order number — see our Refund Policy for how we handle damaged, missing, or incorrect orders.